Frequently Asked Questions
WE DO NOT ACCEPT ONLINE ORDERS AT THIS TIME.
To place an order call us at (904) 636-8937 or toll-free at 1-800-522-2744 during our business hours. A sales representative will kindly assist you with your order. Please have the item number(s) ready so we can quickly expedite your order.
If the item(s) is available, your order will be processed within 24 hours and will be delivered in 3-5 business days.
We accept all major credit cards.
All orders are shipped via United Parcel Service.
We ship only within the continental United States.
If you are not completely satisfied with your item(s), please return the merchandise within 30 days to receive a full refund on the purchase price. If item(s) have been worn and are not in new condition, we will inspect the merchandise and give an in-store credit according to its value at the time of the return. Please call before returning your items and we encourage that insurance is purchased on all returns.
Yes. We do quality repairs on jewelry purchased at our store only.
All product dimensions and measurements are approximate.
Jacksonville, Florida 32224